Privacy policy — general information

This privacy policy explains how Ledgerhubpro collects and processes personal data in the provision of accounting and bookkeeping services to small firms in Thailand. It covers the categories of data we handle, the purposes for processing, the legal bases relied on, retention practices, security measures and how data may be shared with third parties required to deliver services. The policy is informational and outlines practical steps for users to exercise rights or contact the company with questions.

20-05-2026 Ledgerhubpro Vijit 2 Soi 2, Nai Mueang Sub District, Amphoe Mueang Kamphaeng Phet District, Kamphaeng Phet Province 62000, Thailand [email protected]

Definitions

This section defines terms used throughout the privacy policy to ensure clarity about the scope of processing activities and the meaning of commonly used expressions.

Personal data means any information relating to an identified or identifiable natural person, such as names, contact details, identification numbers, business information or other data that can be linked to an individual.

Processing means any operation performed on personal data, whether or not by automated means, including collection, storage, use, disclosure, analysis, transmission and deletion.

User refers to any natural person whose data is processed by Ledgerhubpro in the context of providing accounting services, including business owners, company representatives, employees and contractors whose information is necessary to deliver those services.

Service means the accounting, bookkeeping, payroll and related administrative services provided by Ledgerhubpro to its small business clients, including technical platforms and client portals used to platform data.

Cookies are small text files placed on a device by the website to store preferences and to collect information about how the site is used. Cookies may be first-party (set by our site) or third-party (set by other service providers).

Law refers to the legal framework applicable to data processing activities, which may include Thai data protection and tax-related statutes, EU GDPR where applicable, and other relevant regulatory obligations.

Data collection

Ledgerhubpro collects personal data directly from users, automatically from device and usage data, and in some cases from third-party sources necessary to perform services. The following outlines common categories of data we process and the typical sources.

Data provided by users

Information clients or their representatives typically provide when onboarding, during service delivery, or in communications with our team.

Contact details (names, email addresses, phone numbers) of business owners and authorised representatives.
Company registration information, business address, tax identification numbers and company incorporation data.
Business records and source documents such as invoices, receipts, bank statements and payroll data necessary for bookkeeping.
Billing and payment information required for invoicing and payment processing.
Communications and correspondence with Ledgerhubpro, including questions, support requests and service instructions.
Authentication and account credentials provided by authorised users to access client portals.
Records required for statutory compliance or regulatory reporting when clients instruct Ledgerhubpro to prepare filings.

Automatically collected data

When users interact with our website and systems, Ledgerhubpro collects certain technical and usage data to maintain services, improve user experience, and ensure security.

Device and browser information such as device type, browser version and operating system.
Log data including IP addresses, access timestamps and pages accessed on ledgerhubpro.link.
Usage metrics and analytics that show how features and pages are used.
Cookies and similar identifiers to store preferences and measure site performance.
Geographic information derived from IP addresses to provide localized content or detect anomalous access patterns.
Error reports and diagnostic data generated by applications during operation.
Aggregated and pseudonymized analytics data used to assess service performance and trends.

Data obtained from third parties

In some situations Ledgerhubpro receives information from third-party providers required to deliver services, such as payment processors, cloud hosting providers and authorised advisors.

Payment processors and banks for transaction verification and payment reconciliation.
Cloud infrastructure and hosting providers that store or process client data as part of the service delivery.
Third-party accounting or payroll platforms integrated at the client's direction.
Regulatory authorities or public registers when required for statutory checks or filings.
Professional advisors (tax advisors, auditors, legal counsel) engaged with the client's consent or as required by law.

Purposes of processing

Personal data is processed for clearly defined purposes that support the delivery of accounting services, legal compliance and the secure operation of our systems. We limit use to what is necessary for these purposes.

To provide accounting, bookkeeping and payroll services as agreed with the client.
To prepare and submit statutory filings or reports on behalf of clients where instructed.
To manage billing, payments and related business administration.
To respond to client support inquiries, maintain records of communications and deliver customer service.
To maintain and secure IT systems, detect fraud or misuse and protect client data integrity.
To perform analytics and reporting to improve service delivery and operational efficiency.
To comply with legal obligations, tax audits or requests from public authorities when required by law.
To send administrative communications and, where permitted, service-related notifications relevant to the engagement.

Legal bases for processing

Ledgerhubpro relies on appropriate legal bases for processing personal data in jurisdictions where that requirement applies. Typical bases used are described below and are selected according to the nature of the processing activity.

Performance of a contract: processing necessary to provide accounting and bookkeeping services under the client engagement.
Legal obligation: processing required to comply with statutory duties, tax reporting requirements or regulatory obligations.
Legitimate interests: processing for fraud prevention, IT security, service improvement and internal analytics, balanced against individual rights and reasonable expectations.
Consent: where required for specific optional processing activities, such as certain marketing communications or integrations, consent will be sought and recorded.

Cookies and similar technologies

Ledgerhubpro uses cookies and similar technologies on ledgerhubpro.link to support site functionality, measure performance and manage preferences. You can manage cookie choices through your browser and any available on-site controls.

Types of cookies used include essential cookies required for site operation, performance cookies used for analytics, and functional cookies to remember preferences. Third-party cookies may be used by integrated analytics or service providers.

Cookie categories: essential (necessary for login and security), analytics (site usage measurement), and functional (preferences and language settings). Advertising cookies are not used as part of core accounting service delivery unless explicitly enabled by a client integration.

You can control cookies through your browser settings or via on-site cookie controls when available. Disabling certain cookies may affect site functionality or the ability to use client portals.

Detailed cookie policy

Data sharing

Ledgerhubpro shares personal data only as necessary to deliver services, comply with legal obligations, or with explicit client instruction. Third parties that receive data are selected for reliability and for their ability to meet appropriate security and confidentiality standards.

Service providers supporting the delivery of services, such as cloud hosting, payroll processors and software platforms.
Payment processors and banks for transaction and billing purposes.
Professional advisors engaged to provide authorized services such as audits, tax advice or legal support.
Regulators, law enforcement or tax authorities when disclosure is required by law or lawful request.
Third-party integrations authorised by the client, such as accounting software or API connections.
Acquirers or counterparties in the event of a business reorganisation, sale or transfer of assets subject to confidentiality safeguards.

International transfers

Personal data may be transferred to service providers or subprocessors located in other countries to support the provision of services. Transfers are governed by contractual safeguards and technical measures to protect data consistent with applicable laws.

Where transfers occur, Ledgerhubpro relies on appropriate safeguards such as contractual data protection terms, encryption, or recognized transfer mechanisms to maintain an adequate level of protection for personal data.

Retention of personal data

Data retention periods are determined by the type of data, the purpose of processing, and applicable legal or regulatory requirements. Ledgerhubpro retains data only as long as necessary for these purposes.

Account and bookkeeping records are commonly retained for a period that supports statutory record-keeping and business needs; in many cases business records and supporting documents are kept for up to seven years to meet typical compliance and audit expectations.

Communications and support records are retained for a limited period to allow effective client service and dispute resolution, generally for as long as the account is active plus a reasonable archival period.

System logs and diagnostic records are retained for security and troubleshooting purposes, typically for a shorter period consistent with operational needs and privacy-preserving practices.

On termination of services, Ledgerhubpro will delete or anonymize personal data that is no longer required, subject to any legal obligations to retain certain records. Requests for deletion are processed in line with legal constraints.

Security measures

Ledgerhubpro implements technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. Controls are reviewed periodically and updated in line with changes to technology and risk assessments.

Encryption of data in transit (TLS) and encryption at rest for sensitive records where appropriate.
Access controls, role-based permissions and multi-factor authentication for administrative access to systems.
Regular backups, logging, monitoring, vulnerability assessments and incident response procedures to detect and address security events.

Exercising your rights

To exercise data protection rights or to raise a concern, contact Ledgerhubpro at the postal address, phone number or email provided. We will acknowledge and process requests in accordance with applicable law, subject to verification and any legal or contractual limitations.

Access: You can request a copy of personal data Ledgerhubpro holds about you and information about processing purposes.
Correction: You may ask to correct inaccurate or incomplete personal information we maintain.
Deletion: You can request deletion of personal data where retention is no longer necessary or lawful grounds do not apply.
Restriction: You may request restriction of processing in certain circumstances, for example while accuracy is contested.
Portability: Where technically feasible, you can request a machine-readable copy of data you provided to Ledgerhubpro.
Objection: You may object to direct marketing and certain processing based on legitimate interests; Ledgerhubpro will assess requests per applicable law.
Withdraw consent: If processing is based on consent, you can withdraw that consent at any time without affecting prior lawful processing.
Complaint: If you consider your rights violated, you can contact Ledgerhubpro or file a complaint with relevant supervisory authorities in Thailand.

How to exercise your data rights

To exercise any privacy right, contact Ledgerhubpro using the contact details provided below. Include your name, contact information, a description of the request, and any documents needed to verify your identity. We review each request and may ask for additional information to process it securely.

[email protected]

Ledgerhubpro strives to respond to valid data requests within 30 calendar days. For complex requests or multiple requests we may need additional time; when extended, we will inform you and provide an estimated response timeframe.

Marketing communications

Ledgerhubpro may send administrative updates and optional service-related communications. Marketing messages will only be sent with consent or where permitted by law. You can choose the channels for communications, such as email or SMS, and update preferences at any time.

To stop marketing communications, use the unsubscribe link in messages or contact Ledgerhubpro. Unsubscribing will not prevent receipt of necessary account or service messages.

Children’s privacy

Ledgerhubpro services are intended for business users and small firms. We do not knowingly collect personal data from children under the age of 13. If we become aware of personal data of a child collected without parental consent, we will take reasonable steps to remove it.

Links to third-party sites

Ledgerhubpro may link to third-party websites or services for additional tools and resources. We do not control the privacy practices of those sites. Review their privacy policies before providing personal information. Ledgerhubpro is not responsible for third-party content or practices.

Changes to this policy

We review this privacy policy periodically. When material changes occur, Ledgerhubpro will publish an updated policy on ledgerhubpro.link and indicate the effective date. Continued use of services after changes indicates acceptance of the updated policy.

Contact information for privacy matters

For privacy inquiries, data requests, or complaints contact: Ledgerhubpro, Vijit 2 Soi 2, Nai Mueang Sub District, Amphoe Mueang Kamphaeng Phet District, Kamphaeng Phet Province 62000, Thailand. Email: [email protected]. Phone: +66909472214. Business ID: 2910730894515.

+66909472214
[email protected]
Vijit 2 Soi 2, Nai Mueang Sub District, Amphoe Mueang Kamphaeng Phet District, Kamphaeng Phet Province 62000, Thailand